Privacy notice
What we collect
- Enquiries. Through the contact form: your name, role, company, work email and what you tell us about your systems (domain, sector, size of business, timescale and budget band).
- Website checks. The domain you enter, and your IP address stored only as a one-way hash to prevent abuse.
- Cookies. None for analytics or advertising. The site uses only what is strictly necessary for it to work.
- Page visits and errors. Which pages are viewed, counted by PostHog without storing anything on your device and without recordings, and technical errors recorded by Sentry so we can fix them. Neither receives your name, email or what you type. Our legitimate interest is knowing the site works and which pages help people.
How we use it, and why
We use enquiry details to reply to you, to survey the public site you asked us to look at, and, if we work together, to deliver the engagement. Our lawful basis is your request to us before entering into a contract, and our legitimate interest in responding to business enquiries. We do not sell your details or share them with anyone for marketing.
Who processes it
| Provider | Purpose | Location |
|---|---|---|
| Vercel Inc. | Hosting for this site and our client cockpit (London region) | UK / EU, US parent |
| Neon (Databricks) | Managed PostgreSQL database (London region) | UK |
| Resend | Transactional email (enquiry notifications, reports) | EU (Ireland) |
| Stripe | Card payments and invoices | UK / EU |
| Sentry (Functional Software) | Error monitoring for this site (no personal content collected) | EU (Germany) |
| PostHog | Anonymous page-visit counts for this site (nothing stored on your device, no recordings) | EU (Germany) |
| Google (Places, PageSpeed) | Public business listings and public page-speed scores | Global |
| GitHub | Private source-code hosting for client builds | US |
How long we keep it
Enquiries are kept for up to 24 months from our last contact, then deleted, unless we go on to work together, in which case they form part of the client record. Hashed check records are kept for 90 days. You can ask us to delete your data at any time.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, object to how we use it, or ask us to restrict its use. Email hello@tektonsystems.co.uk and we will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office.